When we receive a traffic fine related to one of our vehicles, it is our duty to accurately identify the person who was renting the vehicle at that time.

If this is your case and you have received a traffic fine, you will need to manage the fine directly with the issuing authority. Generally, the document you receive with the fine will provide clear instructions on how to proceed with paying the fine or identifying the person who was driving the vehicle. We cannot handle this process on your behalf.

If, on the other hand, the traffic fine you received does not match your rental agreement (either due to incorrect dates or a different vehicle), please contact our customer service team so we can help you resolve the situation.