I am arriving by plane at Málaga airport

If you arrive at Málaga airport by plane and your flight is delayed, there is no need to worry. We request your flight number so we can monitor it and take action in case of any changes.

If the delay exceeds 4 hours or your flight is cancelled, we recommend contacting our customer service team. The contact number can be found in the confirmation email for your booking. Our staff will guide you on the steps to follow to reschedule the vehicle pick-up.

I am going directly to the office

If you have chosen to collect the vehicle directly at our Málaga office, it is important to notify us if you will be arriving late by calling the contact number provided in your confirmation email.

You will have a courtesy period of one hour if you have neither contacted us nor collected the vehicle. After this hour, your booking may be cancelled.