To cancel your booking, you have several options available. The recommended option is to reply directly to the confirmation email for your booking. This is the easiest method to avoid misunderstandings and to speed up the process.

You can also contact our customer service team via:

• Email: bookings@bahisexirentacar.es
• Phone: +34 958 630 708

It is important to provide your booking number so that our team can identify it and proceed with the cancellation.

Refund policy

• If you have made a payment to confirm your booking, you must notify us of the cancellation at least 48 hours before the scheduled pick-up of the vehicle. This will allow us to issue a full refund.
• If the cancellation is made within the last 48 hours, the amount paid will not be refunded.